Technical communication Essay Example | Topics and Well Written Essays - 500 words

Specialized correspondence - Essay Example Operands are values utilized in the making of an equation. Operants are orders that guide Excel on what activities to perform on operands. Expansion, deduction, division, and augmentation are instances of operants. The following are rules on the best way to compose equations that can ease working with a Microsoft Excel exercise manual (Taylor 17). There are likewise rules on the most proficient method to change to manual estimation in the exercise manual. The unpredictability or effortlessness of an equation relies upon the requirements of a client. It is fitting to embed a capacity while making complex yet genuinely basic recipes. Along these lines, clients don't need to make the whole equation (Taylor 18). The following are the means followed in making an equation utilized for connecting data contained in a solitary Microsoft Excel worksheet. Composing recipes that incorporate data that are in various worksheets is all the more confounding that composing an equation that includes data on a similar worksheet. Microsoft Excel permits the linkage of data in various cells in the equivalent or various worksheets contained in a similar exercise manual. Five images help make equations that interface data from in worksheets (Taylor 19). The table underneath sums up these five images, their names and use inside recipes. b) Worksheets that have space between their names have punctuations when the names of the worksheet with the goal that their recipe would show up in the configuration: =name of function(‘name of worksheet’!cell

What are the main practical considerations which are likely to Essay

What are the fundamental commonsense contemplations which are probably going to impact an association's capital structure - Essay Example Their investigation depended on the suspicion that ideal capital markets existed, i.e, there was a nonattendance of assessments, chapter 11 expenses and other market contact. Under such a condition, their decision was one of capital structure superfluity, which implies that the sort of capital structure picked by a firm won't sway upon its worth and henceforth there is no favorable position to be increased through the making of obligation. The estimation of the firm will be absolutely needy upon its advantages and their normal worth, just as the danger of income produced from those benefits. In any case, these equivalent creators later mulled over tax collection and their decision at that point was that one of the highlights that would advance an ideal capital structure for the firm was the work of however much obligation capital as could reasonably be expected. (Modigliani and Miller, 1963). When corporate profit charges are presented, at that point there is a bit of leeway to the firm to be picked up by the firm, on the grounds that the duty shield that can be given by obligation brings about an addition from influence. In this specific situation, Miller (1977) likewise brought individual assessments into the condition and he observes three particular duty rates in the United States that decide the complete estimation of the firm, which are (a) corporate expense rate (b) charge rate forced on salary of profits and (c) charge rates forced on the inflows of intrigue. Mill operator expressed that the capital structure of a firm will rely on the overall stature of every on e of the duty rates when contrasted with the other two. At the point when expense rates on salary from stocks and securities are equivalent, at that point the bit of leeway from influence is zero, consequently capital structure of the firm gets superfluous. Be that as it may, for instance when the expense rates on the pay from the stock is lower than the duty rate on earnings from the obligation, at that point influence will adversely influence the estimation of the untaxed firm. With non unimportant insolvency costs, the presentation of influence makes a negative impact of obligation financing

Summers, Lawrence Henry

Summers, Lawrence Henry Summers, Lawrence Henry, 1954â€", U.S. economist, government official, and educator, b. New Haven, Conn. Educated at the Massachusetts Institute of Technology (MIT) and Harvard, he taught at MIT and in 1983 became the youngest tenured professor in Harvard's history. He served on the President's Council of Economic Advisors in 1982â€"83 during the Reagan administration, edited the Quarterly Journal of Economics in 1984â€"90, and in 1991â€"93 was chief economist of the World Bank. He left Harvard in 1993 to become under secretary for international affairs in the Treasury Dept. during the Clinton administration. He was deputy secretary under Robert Rubin from 1995 until 1999, when he succeeded Rubin as secretary (1999â€"2001). Summers became president of Harvard in 2001. His contentious relations with many in the faculty, and a 2005 controversy sparked by his suggestion that the presence of fewer women in upper-level science and math positions was the result of innate differences b etween men and women, led to his resignation as president in 2006; he remained a professor there. From 2009 to 2010 he was director of the National Economic Council under President Barack Obama. The Columbia Electronic Encyclopedia, 6th ed. Copyright © 2012, Columbia University Press. All rights reserved. See more Encyclopedia articles on: U.S. History: Biographies

Costco Strategic Management and SWOT Analysis Free Essay Example, 1000 words

The company also saves on packaging since customers buy in bulk which is already packaged from suppliers. In terms of marketing, the firm is located in key areas in the US and Canada. Costco currently sells a wide variety of products at competitive prices. The firm promotes its products through a number of media including the internet. The firm ranks above its main competitors BJ Wholesale and Sam s Club in the US where it has over 400 warehouses. In terms of finance the firm is not highly geared. It operations are profitable. Costco s returns on share prices declined between 2008 and 2009 in the midst of the Great Recession. However, it rebounded in 2010. The company s returns on share prices have been above the average of the S P500 Index as well as its Peer Group Index (Annual Report 2010). According to Mark Sussman (2008) Costco is ahead of the competition based on the mix of products that it offers. The firm also operates in other industry segments such as gasoline retailing. T he firm does not have much R D expenditure. We will write a custom essay sample on Costco Strategic Management and SWOT Analysis or any topic specifically for you Only $17.96 $11.86/page Opportunities exist for the company to expand in other countries as well as existing markets. The Government regulations threaten its expansion in existing markets (Annual Report 2010). Costco should use its strengths to capitalise on opportunities and to enable the firm to avoid threats in the macro-environment. The firm could also minimise weaknesses by capitalising on opportunities as well as use various strategies to minimise threats.

Definition of Research - 1639 Words

RELATOR, RUE BERYL DS. DEFINITION OF RESEARCH Research has been defined in a number of different ways. * A broad definition of research is given by Martyn Shuttleworth - In the broadest sense of the word, the definition of research includes any gathering of data, information and facts for the advancement of knowledge. * Another definition of research is given by Creswell who states - Research is a process of steps used to collect and analyze information to increase our understanding of a topic or issue. It consists of three steps: Pose a question, collect data to answer the question, and present an answer to the question. * The Merriam-Webster Online Dictionary defines research in more detail as a studious inquiry or†¦show more content†¦* The Panel Study – the researcher observes exactly the same people, group, or organization across time periods. * A Cohort Analysis – is similar to the panel study, but rather than observing the exact same people, researcher collects information from people who have same nature, same characteristic etc. 4. The research (data collection) techniques used in it * Quantitative * Qualitative CHARACTERISTIC OF RESEARCH * GEOGRAPHIC RELEVANCE - Geographic relevance will affect the programs to which you submit your research statement, and will also affect the details that need to be included in the statement. National research programs, such as the National Cooperative Highway Research Program, focus on research statements that address problems experienced in a majority of the states. However, a research statement focused on a more localized problem while explaining how the research product could benefit a national audience can be successful. * TRANSPORTATION MODE OR TOPIC - If your research focuses on a specific mode of transportation, your decision about the funding source may be simplified, because many research programs focus on such modes. If, on the other hand, your research need focuses on policy, administration, or other non-modal transportation issues, the appropriate program may be less clear cut. In thisShow MoreRelatedDefinition of Business Research6895 Words   |  28 PagesDefinition of Business Research Business research is an important management activity that helps companies determine which products will be most profitable for companies to produce. Several steps are necessary when conducting business research; each step must be thoroughly reviewed to ensure that the best decision is made for the company. * Product Analysis Product analysis is the first step of business research. Companies must find a product that meets or exceeds consumer demand, or the productRead MoreResearch Definition of Terms5398 Words   |  22 PagesDEFINITIONS OF COMMON RESEARCH-RELATED TERMS Abuse-liable: Pharmacological substances that have the potential for creating abusive dependency. Abuse-liable substances can include both illicit drugs (e.g., heroine) and licit drugs (e.g. methamphetamines). Adverse Effect: An undesirable and unintended, although not necessarily unexpected, result of therapy or other intervention. Anonymity: Anonymity exists when there are no identifiers on project materials that could link the data with individual subjectsRead MoreThe Definition Of Science And Research Methods1189 Words   |  5 Pagesbrief elaboration of the definition of science and research methods INTRODUCTION Science is a complex activity, which may be defined in a number of ways. To unite both the process and the product of science, one way to define science is as a process of constructing predictive conceptual models (Gilbert, 1991). Gilbert (1991) states, when referring to Kuhn (1970, Lunetta Hofstein (1981), Miller (1978) and Stevens Collins (1980) that in essence, ‘’the definition of science includes virtuallyRead MoreCareer Definition : Clinical Research1587 Words   |  7 PagesClinical Research Associates Career Definition: Clinical research associates work in a research facility setting and are included in a wide assortment of lab investigations and undertakings. 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The definition of trust, accordingRead MoreClassification And Interpretation Of Information Essay771 Words   |  4 PagesDefinition 1 Research (Text Book) = The systematic collection and interpretation of information with a clear purpose, to find things out (Saunders, Lewis, Thornhill, 2009) Definition 2 Research (Internet) = The strict definition of scientific research is performing a methodical study in order to prove a hypothesis or answer a specific question (Shuttleworth, 2008) Definition 3 Research (Oxford Dictionary) = The systematic investigation into and study of materials and sources in order to establishRead MoreA Systematic Process Of Gathering, Interpreting, And Reporting Information822 Words   |  4 Pages 1. Research (McMillan, pg.5) Book Definition: â€Å"a systematic process of gathering, interpreting, and reporting information.† Technical Definition in my words: a recognized and orderly manner of obtaining data and organizing, analyzing and explaining the data so others can understand it and base decisions on it. Example: The survey provided a voluminous amount of data that was only useful after effective research efforts were performed to make it meaningful. 2. Quantitative (McMillan, pg. 11)Read MoreThe Problem With Mental Toughness Essay1413 Words   |  6 Pagesnot the only component that can lead an athlete to success (Gucciardi, Gordon, Dimmock, 2008). The main problems with mental toughness are the inconsistency of its definition, and a lack of research into clearly defining mental toughness and what attributes are required to be mentally tough (Jones et al, 2002). The earliest definition of mental toughness was provided by Cattell (1957), suggesting mental toughness was an important personality trait, supported by Kroll (1967). Loehr (1982, 1986, 1994)Read MoreEssay on Defining Research with Human Subjects948 Words   |  4 PagesQuestion 1 Question : According to the federal regulations, which of the following studies meets the definition of research with human subjects? Your answer : A researcher conducts a linguistic study of comments posted on a local public blog. Correct Answer : A developmental psychologist videotapes interactions between groups of toddlers and their care givers to determine which intervention methods most effectively manage aggression. Comment : The study of passenger lists is a study of individuals

Thugs in Ancient India Free Essays

string(41) " about the male members of their family\." Thugs In Accient India On a well-worn road through central India, Lieutenant Subhani of the Bengal Native Infantry and his three traveling companions were nearing the final leg of their journey. Ordinarily the Lieutenant would have only his pair of loyal orderlies to keep him company as he traveled, but today a third man walked alongside hishorse—a stranger who had joined him only that morning. The year was 1812, and the pleasant October weather made for an easy trek. We will write a custom essay sample on Thugs in Ancient India or any similar topic only for you Order Now Subhani knew these roads could be dangerous for travelers, especially at this time of year, but he was untroubled. Trained soldiers and well-armed, he and his men were an unlikely target for roving bandits. But a much greater threat loomed over them on that dusty road, closer at hand than the travelers could have possibly conceived. Accounts of a secret cult of murderers roaming India go back at least as far as the 13th century, but to modern history their story usually begins with the entrance of the British Empire in the early 1800s. For some years, India’s British administrators had been hearing reports of large numbers of travelers disappearing on the country’s roads; but, while disturbing, such incidents were not entirely unusual for the time. It was not until the discovery of a series of eerily similar mass graves across India that the truth began to dawn. Each site was piled with the bodies of individuals ritually murdered and buried in the same meticulous fashion, leading to an inescapable conclusion: these killings were the work of a single, nation-spanning organization. It was known as Thuggee. At its root, the word â€Å"Thuggee† means â€Å"deceivers,† and this name hints at the methods employed by the cult. Bands of Thugs traveled across the country posing as pilgrims, merchants, soldiers, or even royalty, in groups numbering anywhere from a few men to several hundred. Offering protection or company, they would befriend fellow travelers and slowly build their confidence along the road. Often the impostors would journey for days and hundreds of miles with their intended victims, patiently waiting for an opportunity to strike. When the time was right, typically while their targets were encamped and at their most relaxed, a signal would be given—reportedly â€Å"Bring the tobacco†Ã¢â‚¬â€and the Thugs would spring. Each member had a well-honed specialty; some distracted their quarry, some made noise or music to mask anycries, while others guarded the campsite from intruders and escapees. Thugs of the highest rank performed the actual killings. As a prohibition against shedding blood was at the core of Thuggee belief, the murders were performed in a bloodless fashion. The usual method was strangulation with a rumal, the yellow silk handkerchief each thug wore tied around his waist; but an occasional neck-breaking or poisoning helped to add some variety. It was a matter of honor for the Thugs to let no one escape alive once they had been selected for death. Lieutenant Subhani and his orderlies had spent the previous night as guests at the home of Ishwardas Moti, a prestigious cotton merchant and local official. There he had been introduced to another of Moti’s guests, the man who was traveling with him now. Moklal was his name—a business associate of Moti’s, he was told, and one he had spoken of most highly. â€Å"Narsinghpur! † Moti had exclaimed upon hearing the Lieutenant’s destination, â€Å"What a fortunate coincidence! Moklal is traveling that way as well. Perhaps you could go with him for the extra protection? † Subhani, though reluctant to take on a civilian traveling companion, did not wish to offend his host—and at any rate, Moklal seemed amiable enough. He agreed. For the members of Thuggee, murder was both a way of life and a religious duty. They believed their killings were a means of worshiping the Hindu goddess Kali, who was honored at each stage of the murder by a vast and complex system of rituals and superstitions. Thugs were guided to their victims by omens observed in nature, and once the deed was done, the graves and bodies were prepared according to strict ceremonies. A sacrificial rite would be conducted after the burial involving the consecration of sugar and of the sacred pickax, the tool the brotherhood believed was given to them by Kali to dig the graves of their prey. Thugs were certainly not above robbing their victims, but traditionally a portion of the spoils would be set aside for the goddess. Kali, despite her fearsome appearance, is not an evil deity. For more mainstream Hindus, she is a goddess of time and transformation who can impart understanding of life, death, and creation. To the members of the Thuggee cult, she was something else entirely. Their Kali craved human blood, and demanded endless sacrifice to satisfy her hunger. According to Thuggee legend, Kali once battled a terrible demon which roamed the land, devouring humans as fast as they were created. But every drop of the monster’s blood that touched the ground spawned a new demon, until the exhausted Kali finally created two human men, armed with rumals, and instructed them to strangle the demons. When their work was finished, Kali instructed them to keep the rumals in their family and use them to destroy every man not of their kindred. This was the tale told to Thuggeeinitiates. All Thugs were male, and membership in the cult was hereditary apart from a few outsiders allowed to join voluntarily and some young boys captured in raids. Around their tenth birthday, the sons of Thugs would be invited to witness their first murder, but only from a distance. Gradually over the years they could strive to achieve the rank of bhuttote, or strangler. Thuggee membership was for life, all the way up to the elderly Thugs who still did what they could for the group as cooks or spies—yet the wives and daughters of these men might never know the truth about the male members of their family. You read "Thugs in Ancient India" in category "Papers" Their extreme secrecy combined with their mastery of murder made the Thugs the deadliest secret society in all of history. In the early 19th century they were credited with 40,000 deaths annually, stretching back as far as anyone cared to count. Some estimates put the overall death toll as high as 2,000,000, but with the cult potentially operating for more than 500 years before formal records were kept, the true number is impossible to determine. Even as the evidence began to mount, most members of India’s British-run government remained dismissive of claims that a secret cult of murderers was terrorizing the countryside. It would be the efforts of a single soldier that would eventually turn this apathy around. After nearly a day’s travel with his new companion, Lieutenant Subhani did not regret allowing Moklal to join him. The man was talkative and well-educated, and his conversation seemed to shorten the long journey considerably. As dusk approached, Moklal explained that his destination, a wayside grove where he planned to spend the night, was just ahead. â€Å"There I am meeting my friends. Please, stay with us tonight, and let me repay you the courtesy of escorting me today. † Subhani, tired from the day’s journey and already beginning to think of where he and his men might make camp, agreed. A fire was burning by the time they reached the campsite, while around it an animated group of men were gathered. A flurry of introductions went around—many of these men were business associates of Moklal, it was learned, while others were family—and soon Subhani and his orderlies felt like part of the group, eating and laughing with the men. William Henry SleemanSir William Henry Sleeman was a sober, no-nonsense Bengal Army officer who from early on dedicated his career to the eradication of Thuggee. Faced with a wall of disbelief and indifference from his superiors, he transferred to the Civil Service where he could gain enough authority to wage his war personally. As a district magistrate by the 1820s, he gathered a force of Indian policemen under him and set torooting out the cult with a variety of innovative policing methods. By examining common attack sites and listening for reports of suspicious figures, Sleeman and his men formulated predictions of where the next large attack was likely to occur. They would then turn the Thugs’ own methods against them—disguised as merchants, the officers would wait at the chosen site for a group of Thugs to approach, and ambush them. Information obtained from the prisoners was used to plan the next strike. But Sleeman’s job would not be easy, as one of the Thuggee cult’s defining characteristics was its pervasiveness within Indian society. In an era where strict caste divisions dominated every aspect of life, Thuggee was unique for transcending all such social barriers. Anyone from a farmer to an aristocrat could be a Thug. Many were even Muslims who, in a truly inspiring feat of rationalization, managed to reconcile their practice of human sacrifice to a goddess with their religion’s strict ban on idolatry and murder. When members of the brotherhood were not terrorizing travelers, they lived as normal—often upstanding—citizens, with ordinary social lives and occupations. It was impossible to know who might be with the Thugs, even among one’s closest friends. What was more bizarre, and endlessly frustrating for Sleeman, was the level of protection the Thugs seemed to enjoy within India. Though they clearly had the country living in fear, a strange ambivalence toward the cult existed. Local police and officials turned a blind eye to reports of Thug activities, while peasants would simply work around the bodies that occasionally appeared in their fields and wells. Landowners and Indian princes often explicitly shielded known Thugs, to the point that they would sometimes violently clash with British soldiers on the hunt. The reasons for this strange reaction to the cult are varied and complex. In the case of the lower-ranked members of society, it most often may have simply been out of fear or superstition; it was believed by some that the goddess Kali would take revenge on those who interfered with her followers. The rich and powerful, for their part, may have had some vested interest in Thug activity: bribery, perhaps, or they may simply have been charmed by master con artists. Some poor villages accepted the murder and robbery of rich travelers as simply a way of bringing wealth into the region—for many, Thugging was apparently viewed as a regular tax-paying profession, as noble as any other. Whatever the cause, it meant that Sleeman’s men were more often than not met with silence as they probed residents for information. But a few factors were in Sleeman’s favor. First, the Thugs’ beliefs forbade them from killing certain groups, including women, fakirs, musicians, lepers—and Europeans. Thuggee was thus unable to retaliate against its English persecutors even when it had the opportunity. Second, once captured, most Thugs cooperated with authorities willingly—one might even say gleefully. Staunch fatalists, the imprisoned Thugs believed their situation was the result of their displeasing the goddess. They therefore showed little remorse in turning in their brothers, believing that anything that happened to them would be the will of Kali. Some suspect that Thuggee prisoners even deliberately accused innocent men; unable to strangle in person during their incarceration, sending men to the gallows was a convenient way of keeping up their obligation to Kali. As for those condemned todie, it is said that each went to his death with no trace of emotion, often requesting only that he be allowed to place the noose around his own neck. With informants pouring in at an ever-increasing rate, Sleeman’s campaign against the Thugs gained ground beyond anyone’s expectations. Within a few years the cult was crippled, and by the end of the 19th century the British declared Thuggee extinct. Sleeman was hailed as a hero by most of India, and in many parts of the country he is still revered. But there are those who have wondered if the British were too quick to congratulate themselves. It is difficult for some to imagine how a secret fraternity that had survived for centuries and engrained itself into every facet of Indian society could have been eliminated in so short a time. Certainly, the mass killings are a distant memory, and India no longer lives in fear of its shadow. But in some remote areas, rumors still linger about the yellow-sashed strangers who welcome travelers with open arms and a friendly smile. It was dark when Subhani and his new friends had finished eating. For a time they sat in comfortable silence, with only an occasional quiet exchange passing between men seated across the fire next to one another. But no one had yet turned in for sleep. Moklal turned from the fire to Subhani. â€Å"Perhaps a smoke before bed? † he offered. The Lieutenant nodded gratefully. Moklal smiled, then looked up at someone apparently standing behind Subhani. â€Å"bring the Tobacco â€Å" How to cite Thugs in Ancient India, Papers

Understanding Good Customer Service free essay sample

This is when they ask for something and they expect a certain level of service Customer satisfaction- This is when customers feel like you’ve given them a good service Main characteristics of typical customers- Typical customers purchase goods/services, make queries and ask for advice. Exceeding customer expectation- Providing good value for money, giving advice and information quickly, providing additional help and support and good discounts. Falling short of customer service- Being unable to meet customers’ expectations, unable to deliver services/goods and being rude. Different responsibilities in customer service Supervisor- training, day to day responsibilities, supervision and a source of advice Line manager- more supervision, more responsibility, and auditing. Customer service roles- Receptionist, shop assistant, delivery driver and accounts manager. Different kinds of information- Informative, instructive, directive, warning and safety. Common sources of information- Brochures, leaflets, internet, press reports and from your customers. Customer’s service experience is affected by the behaviour they receive from customer service practitioners Showing concern- Sympathy Listening- Nodding, saying yes Positive body language- Keeping eye contact Indentifying the reason for dissatisfaction- Faulty goods, no delivery. We will write a custom essay sample on Understanding Good Customer Service or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Apologising- Saying sorry, explain the reasons Remaining calm and in control- Not losing temper Typical customer service problems- Complaints, faults, deliveries and not fit for purpose Reporting customer service problems- To your supervisor, to your manager and to the supplier. Teamwork: To customer- Consistent service and effective cover for absences To organisation- Consistency and effective cover for absences To self- Help, support and an impact on motivation Organisational practices and procedures- Keeping accurate records, answering phones, staff appearance and dress, refunds policy and complaint handling. Importance- Ensuring consistent and reliable service, customer satisfaction, efficient operation and corporate identity. Reffering to someone in authority when? Outside own expertise, outside own authority, seeking advice and unable to deal with customer. Reffering to someone in authority how? Face to face, in writing, over the telephone and via text or email. Security of customer and their property- Compliance with health and safety laws, ensuring hygienic work practice and having a security alert. Security of customer information- Data protection laws and credit and debit details. Health and safety- Compliance with health and safety regulations, control of substances hazardous to health regulations 1994 and fire safety regulations. Treating customers equally- equal opportunities, racial and gender discrimination and compliance with regulations act. Importance of confidentiality to customer- making sure name, address, debit and credit card and details of purposes are secure. Importance and confidentiality to staff- making sure names, address’s are secure. Also making sure it is compliant with the data protection act- access limited to authorised personnel and computers need a password to be accessed. Legislation- Working time directive 1999, working with computers, equality act 2010 and the disability discrimination act. Effect of external regulations- organisational procedures and the trade body codes of conduct.